e’SCENT;ial
Unparalleled Quality
Our Mission
Since we opened our doors in 2022, e’SCENT;ial has built a reputation for designing products of the finest quality. We pride ourselves on using only local, organic ingredients. Though we now ship to customers far and wide, each item that we sell is still made right here in South Africa. Each item that ends up in your home is sourced, crafted and packaged with dedication and care.
About
Our Story
It’s no secret that, as humans, our sense of smell is inextricably linked to our centers of emotion, nostalgia and wellness. Thus, every aroma designed at e’SCENT;ial is inspired by moving experiences, from childhood memories to travel with loved ones.
Our diverse sources of inspiration allow us to cater to your needs. While some of our products provide an energy boost, others contain soothing scents to help you wind down after a taxing day. Discover the artisanal touch of e'SCENT;ial
Shipping Policy
Because We Care
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Packages will go through standard shipping throught South Africa . Shipping costs are calculated by weight , volume and distance.You will recieve a quote on shipping costs at checkout.
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We offer delivery in and aound Durban for R50 .
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There will also be a call and collect option which allows customers to pick up orders once it is complete from the listed e'SCENT;ial adress available on this website.
Return Policy
How We Do It
If our customers are dissatisfied with the quality of products or if products incur any damages during shipping, you are able to return products . Products should include original packaging and proof of purchase in order for damaged goods to be accepted . Defective goods should be sent back to e'SCENT;ial main address found on this website. Please contact us via email for more information regarding our return policy .
Privacy Policy
At e'SCENT;ial , we care about your privacy of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by e’SCENT;ial and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in e’SCENT;ial . This policy is not applicable to any information collected offline or via channels other than this website.
Consent:
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect:
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
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